MULTIPLE OPTIONS. FAST CHANGING TECHNOLOGY. COULD OUR CUSTOMERS SLIP AWAY?
In a Multi-Brand, Multi-Option, fast changing driven world where every brand in this highly competitive market tries to prove that they are better than the other, the key differentiator are those who personalise and add human values of acknowledgement and respect.
While building a bigger pool of customers is the desired intent of every business, it is futile, for the sum total would remain linear, if we make new businesses, but allow the old to slip away..